Terms of Use

Redken.co.uk Terms & Conditions

- Thank you for accessing our REDKEN website (the Website). Please read these terms and conditions (the Terms) before using the Website. The Website is operated by L'Oréal (UK) Limited (registered number 00271555, registered office at 187 Wood Lane, London W12 7SA) or its subsidiaries ("L'Oréal"). By using the Website, you signify your acceptance of the Terms in consideration of which L'Oréal provides you with access. From time to time L'Oréal may modify the Terms. Accordingly, please continue to review the Terms whenever accessing or using the Website. If at any time you do not wish to accept the Terms, you may not use the Website. From time to time L'Oréal may run competitions and promotions via the Website. Separate terms and conditions will be posted where applicable governing such competitions and promotions.

While L'Oréal has endeavoured to ensure the accuracy of the information accessed via the Website, L'Oréal does not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the Website.

INFORMATION ABOUT US

The Website is a non-transactional website that is accessible via the internet at www.redken.co.uk. It is produced by L'Oréal (UK) Limited acting through its trading division REDKEN (UK) (“REDKEN”, “we”, “us” or “our”), a company incorporated in England and Wales with registered company number 271555 whose registered office is at 187 Wood Lane, London W12 7SA. Our main trading address is 187 Wood Lane, London W12 7SA. Our VAT number is GB 438506540.

Contacting us: If you wish to contact us for information or general queries relating to our products or brands or because you have any feedback or complaints, please contact our Web Customer Care team by telephone on 0800 0845 4956, or by email at [email protected] or by post at REDKEN Web Customer Care Team, Unit 3, Roach Bank Road, Bury BL9 8RY, United Kingdom .

a) If we have to contact you or give you notice in writing, we will do so by email or pre-paid post to the email/postal address you provide to us at the time of placing your order.

USE OF OUR WEBSITE

Your use of our Website is governed by our Website Terms and Conditions. Please take time to read these as they include important terms which apply to you. We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. Access to our Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Site without notice. We will not be liable to you if for any reason our Site is unavailable at any time or for any period.

We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. Access to our Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Site without notice. We will not be liable to you if for any reason our Site is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our Site. We do not warrant that our Site is compatible with your computer equipment or that our Site or its server is free of errors or viruses, worms or "Trojan horses" and we are not liable for any damage you may suffer as a result of such destructive features.

You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

LINKS TO THE WEBSITE
Websites or pages to which the Website is linked are for information only and have not been reviewed by L'Oréal. L'Oréal has no responsibility for the content of the websites or pages linked or linking to this website, and L'Oréal accepts no responsibility or liability for any losses or penalties whatsoever that may be incurred as a result of any linking to any location on any linked websites.

OUR PRODUCTS
The images of the Products on our Website are for illustrative purposes only. The images that illustrate the Products do not fall within the scope of the Contract and REDKEN’s liability may not be incurred in connection with any such error. Products purchased from salons and our online stockists may vary slightly from images on our Website.The packaging of the Products may vary from that shown on images on our Website.

INTELLECTUAL PROPERTY
The Website, including (but not limited to) text, content, software, video, music, sound, graphics, photographs, illustrations, artwork, photographs, names, logos, trademarks, service marks and other material ("Content") is protected by copyrights, trade marks and/or other proprietary rights. The Content includes both content owned or controlled by L'Oréal and content owned or controlled by third parties and licensed to L'Oréal. All individual articles, reports, and other elements making up the Website may be copyright works. You agree to abide by all applicable copyright laws and by all additional copyright notices or restrictions contained in the Website.
You may not use any of L'Oréal's trademarks or trade names without L'Oréal's prior express written consent and you acknowledge that you have no ownership rights in and to any of those names and marks.
You agree to notify L'Oréal in writing promptly upon becoming aware of any unauthorised access to or use of the Website by any party or of any claim that the Website or any of the contents of the Website infringes any copyright, trade mark, or other contractual, statutory or common law rights of any party.

LICENCE AND DOWNLOAD RIGHTS
You acquire no rights or licences in or to the Website and/or the Content other than the limited right to use the Website in accordance with these Terms and to download on the terms set out in this section. Other than as set out in this section you may not copy, reproduce, recompile, decompile, disassemble, reverse engineer, distribute, publish, display, perform, modify, upload to create derivative works from, transmit, or in any other way exploit any part of the Website.

Download is permitted by L'Oréal provided only that:

(i) you make no more than one printed copy of such download and no further copies of such printed copy are made;
(ii) you make only personal, non-commercial use of such download and/or printed copy, except images taken from the Images Database, which L’Oréal permits for commercial use, please see Image usage rights;
(iii) you retain on such download and/or printed copy all copyright notices and shall remain bound by the terms of such wording and notices.
Additionally, you may not offer for sale or sell or distribute over any other medium (including distribution by over-the-air television or radio broadcast or distribution on a computer network) the Content or any part thereof. You may not make any part of the Website available as part of another website, whether by hyperlink framing on the internet or otherwise. The Website and the information contained therein may not be used to construct a database of any kind, nor may the Website be stored (in its entirety or in any part) in databases for access by you or any third party or to distribute any database websites containing all or part of the Website.

IMAGE USAGE RIGHTS
Please note that all model, product and logo images available on the Image Database (the “images”) are available to REDKEN customer salon owners, employees and agents only.
You may use the images for the following uses only:
(i) In-salon materials (such as client loyalty cards, service menu cards, brochures, catalogues, leaflets etc.)
(ii) For press advertising of your REDKEN salon and its services (but not on any press material that sells or advertises products)
(iii) In-salon fixed point of sale material (e.g. posters or show cards)
(iv) On your REDKEN salon website
You are not allowed to use these images in conjunction with any form of advertising on TV, outdoor advertising materials or third party websites which you do not own.
Each of the model images has an expiry date (the “Expiry Date”). It is illegal for you to use any of the model images after their respective Expiry Date.
If you decide to use the images you must credit the images to REDKEN and include a link back to the REDKEN website.

PERMISSIONS
If you would like information about obtaining L'Oréal's permission to use any of the Content or if you would like to link your website to the Website, e-mail your enquiry to [email protected]

NO WARRANTY
The Website and the Content are provided as is excluding any warranties of any kind, either express or implied, to the fullest extent permissible pursuant to applicable law including (but not limited to) the exclusion of warranties of title, merchantability, satisfactory quality, fitness for a particular purpose and non-infringement of proprietary or third party rights. L'Oréal further accepts no responsibility or liability for functions contained on the Website and makes no warranties that the Website will operate uninterrupted or error-free or that defects will be corrected. Please note that some jurisdictions do not allow the exclusion of implied warranties, so some or all of the above exclusions may not apply to you.
L'Oréal does not warrant that the Website is compatible with your computer equipment or that the Website or its server is free of errors or viruses, worms or "Trojan horses" and L'Oréal is not liable for any damage you may suffer as a result of such destructive features.
L'Oréal shall not be held responsible for Content provided by third parties. L'Oréal is also not responsible for the reliability or continued availability of the telephone lines and equipment you use to access the website.
These Terms do not affect your statutory rights or your legal rights as a consumer.

LIMITATION OF LIABILITY
You acknowledge that your use of the Website, including the Content is at your own risk. If you are dissatisfied with the Website, the Terms or any or the Content your sole remedy is to discontinue use of the Website.
Save in respect of fraud and of personal injury or death to the extent it results from L'Oréal's negligence, in no event will L'Oréal be liable to you or any third party for any direct, special, indirect, consequential or incidental damages, exemplary or lost profits, or any other damages of any kind whether based on warranty, contract, tort (including negligence) or otherwise, even if L'Oréal has been advised of the possibility thereof. Applicable law may not allow the limitation or exclusion of liability for consequential or incidental damages, so this limitation or exclusion may not apply to you.

LOCAL LAWS AND REGULATIONS
The Website is not directed at any person in any jurisdiction where for any reason the publication or availability of the Website is prohibited. Those in respect of whom such prohibitions apply must not access the Website.
L'Oréal does not represent that either the Website or the Content are appropriate for use or permitted by local laws in all jurisdictions. Those who access the Website do so on their own initiative and are responsible for compliance with applicable local laws or regulations; legal advice should be sought in cases of doubt.

INDEMNITY
You agree to indemnify, defend, and hold harmless each of L'Oréal, its employees, representatives and agents, from and against any claims, actions, demands or other proceedings brought against any of L'Oréal, its employees, representatives or agents, by a third party, to the extent that such claim, suit, action or other proceeding brought against L'Oréal, its employees, representatives, suppliers, or agents is based on or arises in connection with:
(i) your use of the Website;
(ii) any breach by you of the Terms;
(iii) a claim that any use of the Website by you
(aa) infringes any intellectual property rights of any third party, or any right of personality or publicity, or
(bb) is libellous or defamatory, or otherwise results in injury or damage to any third party;
(iv) any deletions, additions, insertions, or alterations to, or any unauthorised use of, the Website by you; or
(v) any misrepresentation or breach of representation or warranty made by you contained herein.
References in this section of the Terms to your use of the Website shall be deemed to include any use by a third party where such a third party accesses the Website using your computer.
You agree to pay L'Oréal, its employees, representatives, and agents any and all costs, damages, and expenses (including reasonable legal fees) awarded against any of them or otherwise incurred by any of them in connection with or arising from any such third party claim, suit, action or proceeding attributable to any such third party claim.

TERMINATION
Either you or L'Oréal may terminate these terms with or without cause at any time. If L'Oréal terminates these terms, L'Oréal will email you at the address you provide on registration, and you will be deemed to have received it within one hour of transmission. Termination will be effective at that time. You will be responsible for notifying us of any changes to your email address. You may terminate by sending an email to [email protected]. On termination you shall destroy all Content, and copies thereof, obtained from the website.

CHANGES TO THE WEBSITE
You accept that L'Oréal has the right to change the content or technical specifications of any aspect of the Website at any time at L'Oréal's sole discretion. You further accept that such changes may result in your being unable to access the website.

WAIVER
No waiver by L'Oréal of any breach of any obligation arising under these Terms shall constitute a waiver of any other breach and no failure to exercise or partial exercise by L'Oréal of any remedy shall constitute a waiver of the right subsequently to exercise that or any other remedy.

GOVERNING LAW AD JURISDICTION
The Terms are governed by the laws of England and Wales and the parties submit to the exclusive jurisdiction of the English courts. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

LOCAL LAWS AND REGULATIONS

Our Site is not directed at any person in any jurisdiction where for any reason the publication or availability of our Site is prohibited. Those in respect of whom such prohibitions apply must not access our Site. We do not represent that either our Site or the Content are appropriate for use or permitted by local laws in all jurisdictions. Those who access our Site do so on their own initiative and are responsible for compliance with applicable local laws or regulations; legal advice should be sought in cases of doubt.

HOW WE USE YOUR INFORMATION

We only use your personal information in accordance with our Privacy Policy. Please take the time to read our Privacy Policy, as it includes important terms which apply to you.

EVENTS OUTSIDE OUR CONTROL

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in Clause 10.2.

An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes of all natures, lock-outs or other industrial action by third parties, civil commotion, riot, insurrection, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks, severe disturbance in the security of the internet, technical failures, unauthorised access and/or intrusions into the Website’s servers, or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

a) We will contact you as soon as reasonably possible to notify you; and

b) Our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

You may cancel a Contract affected by an Event Outside Our Control which has continued for more than 30 days. To cancel please contact us. If you opt to cancel, you will have to return (at our cost) any relevant Products you have already received and we will refund the price you have paid, including any delivery charges.

CUSTOMER RATINGS AND REVIEWS TERMS AND CONDITIONS

By posting a comment on REDKEN’s website, you represent and warrant that:

•You are the author of the comment, that you are not stealing the identity of another person, and you are not using a false email address or otherwise being misleading as to the origin of your comment;

•Your comment is your original work and does not infringe the intellectual property rights of third parties;

•You hereby waive all moral rights and any intellectual property rights that would have otherwise vested in you pursuant to the Copyright, Design and Patents and Act 1988;

•All content that you post is truthful and accurate;

•You are at least 18 years old;

•Your comment complies with these Terms of Use.

You further agree and warrant that you shall not submit any content:

•That identifies you to other consumers (so please do not use your full name and instead just your first name or a username);

•That is known by you to be false, inaccurate or misleading;

•That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights;

•That contains any information about REDKEN’s competitors or their products (namely other manufacturers and/or distributors and/or retailers of health and beauty products);

•That contains any pricing information;

•That refers to a third party individual without their prior express consent;

•That violates any law, statute, or regulation (including, but not limited to, those governing intellectual property, consumer protection, unfair competition, anti-discrimination or advertising);

•That is, or may reasonably be considered to be illegal, defamatory, libellous, abusive, hateful, harassing, racially or religiously inappropriate, offensive, inciting of violence, fraudulent, invasive of privacy, threatening, or otherwise injurious to third parties or objectionable;

•That consists of or contains political campaigning, commercial solicitation, chain letters, mass mailings or other forms of “spam”;

•That is unrelated to the purpose of reviewing the products listed on the Site;

•Which contains any swearing, sexual innuendo or sexual language or which promotes or incites the perpetration of any unlawful activity such as drug-taking;

•For which you will derive any compensated or monetary benefit by any third party or which could be construed as an advertisement or solicitation to buy (which shall include any content that directs business away from REDKEN);

•That includes any information that references other websites, URL addresses, email addresses, contact information or phone numbers;

•That contains any actual, or instructions on how to create, computer viruses or other potentially disruptive or damaging computer programs or files.

REDKEN reserves the right to change, edit or delete any comment submitted by you to its website that REDKEN deems, in its sole discretion, to violate these Terms of Use. REDKEN reserves the right not to publish any comment submitted by any user for any reason. In addition, it reserves the right not to publish:

•Duplicate content;

•Blank reviews;

•Reviews in a language that is not English;

•Any unintelligible content (such as content that contains random characters and meaningless word strings).

REDKEN has the right to limit or suspend access to any user that is in breach of these Terms of Use.

REDKEN cannot guarantee that you will be able to edit or delete any content you have submitted. Before being posted, any ratings and written comments will be reviewed to ensure that they comply with these Terms of Use. Ratings and written comments, together with your username are generally posted within two to four business days. However, REDKEN reserves the right to remove or to refuse to post any submission if it does not comply with these Terms of Use.

If you have any concerns or complaints about any REDKEN products and their application to you, please contact our Consumer Advisory Department on [email protected]. REDKEN reserves the right to refer your review to its Consumer Advisory Department rather than publishing it if it believes that your comment would be better handled in this way.

The CRR Service may be unavailable from time to time for maintenance or other technical reasons and REDKEN cannot take any responsibility for any errors, omissions, interruptions, deletions or delays that may be experienced by users when accessing the CRR Service.

For any comments that you post, you grant REDKEN a perpetual, irrevocable, worldwide, royalty-free, fully sub-licensable and transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and distribute such content and/or incorporate such content into any form, medium or technology, including REDKEN’s social media pages, together with your username or first name and location.

You agree to perform all further acts necessary to perfect any of the above rights granted by you to REDKEN including the execution of deeds and documents, at its request. By submitting your email address in connection with your rating and review, you agree that REDKEN and its third party service providers may use your email address to contact you about the status of your review and for other administrative purposes.

You agree to indemnify, keep indemnified and hold REDKEN (which shall include its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers), harmless from all losses, claims, demands, and damages (actual and consequential) of every kind and nature, direct or indirect including reasonable legal fees, which are incurred by REDKEN for any breach of your representations and warranties set forth above.

REDKEN reserves the right to suspend the CRR Service at any time without notice.

VIRUSES

We do not guarantee that our Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our Site. You should use your own virus protection software .You must not misuse our Site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful.

ENTIRE AGREEMENT

Except as provided herein, these Terms and any other terms of use or policies referred to in them are the entire agreement between us and supersede any prior understanding or agreements (written or oral). Nothing in this clause will operate to limit or exclude either party’s liability for fraud.

OTHER IMPORTANT TERMS

We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms. You may only transfer your rights or you obligations under these Terms to another person if we agree in writing.

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Redken Scratch Card Terms and Conditions

The promotion is open to all salons stocking Redken within GB, Northern Ireland and ROI.Employees of L’Oréal (U.K.) Limited, their immediate families or anyone professionally connected with the promotion are unable to participate.
For Great Britain salons to receive a scratch card, entrants must purchase any 18 products from the Redken Extreme Range from an authorised L’Oréal Sales Consultant within one transaction between 01 September 2020 and 31 October 2020. Entrants will receive one (1) scratch card from the Business Partner when they make a qualifying purchase (up to a maximum of three (3) scratch cards per salon, one per qualifying transaction).Scratch Cards must be redeemed by winning entrants no later than 31^st December 2020
No purchase necessary (‘NPN’) for Northern Ireland and ROI salons. NPN route: Northern Ireland and ROI salons can ask their authorised L’Oréal Sales Consultant for a scratch card between 01 September 2020 and 31 October 2020and there is a limit of one (1) scratch card per salon per visit (up to a maximum of three (3) scratch cards per salon, one per visit). Scratch Cards must be redeemed by winning entrants no later than 31^st December 2020.
Total of 1,000 scratch cards to give away. Scratch cards are subject to availability.
The promotion applies to in-salon purchases only.
Any incomplete, illegal, photocopied or transferred scratch cards will not be accepted.
Entrants who receive a scratch card must scratch where shown which will reveal a ‘WIN’ or ‘NO WIN’ outcome. Of the 1,000 scratch cards available, 700 scratch cards will have a ‘WIN’ outcome.
Entrants whose scratch card reveals a ‘WIN’ outcome will be eligible to win one (1) of the following prizes for their salon:

3 x Extreme Play Safe 200ml – 10 prizes available
2 x Extreme Litres – 1x Shampoo and 1 x Conditioner 1000ml – 10 prizes available
2 x Extreme T-Shirts – 45 prizes available
6 x Extreme Badges – 600 prizes available
10 x Extreme Travel Sizes – 6 50ml Extreme Shampoo and 6 Extreme 30ml Conditioner. – 25 prizes available
1 x Place on an Extreme Education Course x 10 prizes available

To claim a prize, winning entrants must present their scratch card (containing a ‘WIN’ outcome) to their sales consultant or to [email protected] no later than 31^st December 2020
Any scratch card which shows a ‘NO WIN’ outcome will be void.
The prizes are as stated and there are no alternatives or cash substitutes. Prizes are not transferable.
The Promoter’s decision is final and no correspondence will be entered into.
All winners of the prizes agree to participate in publicity accompanying or resulting from this promotion. No additional compensation will be awarded for such promotional activities.
The Promoter reserves the right to refuse to award a prize or withdraw prize entitlement and disqualify the entrant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotions entry requirements or otherwise where an entrant has gained unfair advantage in participating in the promotion or won using fraudulent means.
The Promoter reserves the right to vary these terms and conditions or cancel the promotion at any stage in the event of circumstances arising beyond its reasonable control.
By entering this promotion, you will be deemed to be bound by and have accepted these terms and conditions.
English law applies and the English courts will have jurisdiction over any proceedings in connection with this promotion.

Promoter: Redken, a trading division of L’Oréal (UK) Limited of 255 Hammersmith Road, London W6 8AZ

Redken x Alessandra Steinherr Prize Draw

GENERAL DETAILS
Promotion Name and Description	Redken x Alessandra Steinherr Prize Draw
Promoter	Redken, a trading division of L’Oréal UK Limited, 187 Wood Lane, London W12 7SA
Co-promoter(s)	Alessandra Steinherr C/O Blanket Communications, 79 Long Acre, London, England WC2H 9TY
Entry Open Date	18:00 21/08/2020 UK time
Entry Closing Date	23:59 03/09/2020 UK time
Privacy Policy	https://www.redken.co.uk/privacy-policy
ENTRY
Eligibility	GB residents 18+ only. To participate, entrants must have internet access and an Instagram account, which must be set to public. One entry per person.
How to Enter Requirements	For your chance to win, comment “1”, “2” or “3” to indicate the prize you would like to be in with a chance to win, in response to the post beginning "AD COMPETITION I’ve partnered with Redken to give away 3 Redken Toning Haircare bundles (worth £200) personalised for brunette, blonde and grey hair. I’m a 1 – BROWNLIGHTS - which has been such a game changer, to keep my tone at home in between colour appointments, getting rid of any unwanted warm tones in my hair and to keep my lighter tones cool." that Alessandra Steinherr will post on her Instagram account at 18:00 on 21/08/20. Posting "1" enters you into the prize draw for the Brownlights Prize, "2" for the Blondage Prize, and "3" for the Graydient Prize (see details below). As it is only one entry per person into this prize draw, entrants can only select one prize they wish to enter the prize draw for a chance to win. Entries must therefore not quote multiple prize references or they may be disqualified. By uploading a post in accordance with the above entrance criteria, entrants agree to be automatically entered into the prize draw and abide by these Terms and Conditions (as set out in this table and the General Terms and Conditions below).
PRIZE DETAILS
Prizes	There are three Prizes: Prize 1: Brownlights Prize A Redken goody bag containing: Extreme Play Safe 230 (200ml), CE Brownlights Shampoo (300ml), CE Brownlights Conditioner (250ml), One United (150ml), Wind Blown 05 (235ml), Pillow Proof Express Primer (170ml), All Soft Mega Mega Mask (200ml), Extreme Anti-Snap (240ml), Diamond Oil Glow Dry Oil (100ml), Dry Shampoo Powder 02 (60G) Prize 2: Blondage Prize A Redken goody bag containing: Extreme Play Safe 230 (200ml), CE Blondage Shampoo (300ml), CE Blondage Conditioner (250ml), One United (150ml), Wind Blown 05 (235ml), Pillow Proof Express Primer (170ml), All Soft Mega Mega Mask (200ml), Extreme Anti-Snap (240ml), Diamond Oil Glow Dry Oil (100ml), Dry Shampoo Powder 02 (60G) Prize 3: Graydient Prize A Redken goody bag containing: Extreme Play Safe 230 (200ml), CE Graydient Shampoo (300ml), CE Graydient Conditioner (250ml), One United (150ml), Wind Blown 05 (235ml), Pillow Proof Express Primer (170ml), All Soft Mega Mega Mask (200ml), Extreme Anti-Snap (240ml), Diamond Oil Glow Dry Oil (100ml), Dry Shampoo Powder 02 (60G)
Number of Major Prize Winners	3 (one for each of the three prizes available)
Runner-up Prize	Not applicable
Number of Runner-up Prize Winner(s)	Not applicable
DRAWDETAILS
Prize Draw Date	04/09/2020
Notification of Winners	Winners are selected at random and will be notified by Alessandra Steinherr by direct private message via their Instagram account on 04/09/2020. Alessandra Steinherr will ask winners to provide their delivery details in the UK, so that Redken can dispatch the relevant Prize to them (at Redken's cost). Alessandra will notify Redken of the winners and their delivery details in the UK, so that Redken can dispatch the relevant Prize to them (at Redken's cost). If a winner does not respond within 3 weeks of Alessandra's direct message on Instagram asking for their UK delivery address, the Promoters reserve the right to draw an alternative winner for the relevant Prize by conducting a further random prize draw of all eligible entrants who entered the prize draw for a chance to win the particular Prize that has not been claimed.
DELIVERY
Prize Delivery	Please allow up to 30 days from the date the winner supplies details for delivery of the Prize.

General Terms and Conditions

Entry and eligibility

Entries must be received between the Entry Open Date and the Entry Closing Date.
The prize draw is free to enter and no purchase is necessary.
Promoter’s employees, their immediate family or any third party directly associated with the promotion are not eligible to enter.
Incomplete, illegal, misdirected or late entries will not be valid. Proof of complying with the How to Enter Requirements will not be accepted as proof of receipt or entry. Promoter is not responsible for entries lost, damaged or delayed due to technical or connectivity or other problems.
Only one entry per person. Bulk entries from trade, consumer groups or third parties will not be valid. Multiple entries made by the same person from various email, social media or other accounts or from the same IP address will not be valid.
Any entries which do not comply with the How to Enter Requirements, or which contain any third party intellectual property without prior informed consent from the rights holder, or which contain any abusive, inappropriate, offensive or obscene language or imagery will be disqualified. Examples of language/images considered to be inappropriate, offensive or obscene, include (but are not limited to): any message/image which contains (a) swearing; (b) comments or actions which appear to be discriminatory of any person, company or group of individuals, for example comments of a racist, sexist or homophobic nature; (c) sexual innuendo, sexual language or sexual acts, actions or gestures; (d) promoting any illegal unlawful activity such as drug use; (e) any message that appears to be an advertisement or solicitation to buy; and (f) any materials (whether written or visual) that directly or indirectly relate to the Promoter’s competitor brands or that show any intention of promoting any brand other than the Promoter brand.

Prize fulfilment and disqualification

Prizes are as stated, they are not transferable and there are no alternative prizes or cash substitutes. Promoter reserves the right to substitute a prize of equal or greater value in the event that the selected prize is unavailable for any reason whatsoever.
A winner forfeits their prize and the Promoter reserves the right to select at random an alternative winner if:

within 3 weeks of being notified by the Promoter, a winner does not respond or does not provide their full name and relevant details (if applicable, details for the prize to be despatched to in the eligible country of residence); or
if a prize is rejected or returned undeliverable; or
if an entry is invalid or an entrant is disqualified or in breach of these Terms and Conditions.

Promoter reserves the right to disqualify an entrant or winner that in its absolute discretion could bring the Promoter into disrepute.
Promoter shall disqualify any entries that have failed to abide by and/or are in breach of these Terms and Conditions.
The name of the winner(s) can be obtained by sending a stamped, self-addressed envelope, within 4 weeks of the Prize Draw Date to the Promoter at 255 Hammersmith Road, London, W6 8AZ, referencing the Promotion Name.

Promotional Activity relating to the prize draw

In entering the prize draw, all entrants and winners agree to participate in any promotional activity relating to the prize draw, which may include entry content, voice, image and name for publicity purposes (in any media, print or online, including any websites, social media sites or third party retailer websites) and in advertising, marketing or promotional material (whether or not related to the prize draw) free of charge without additional compensation or prior notice. Promoter may modify any entry content to fit in context with the relevant usage, whilst maintaining its original sentiment.

Personal Information

All personal details and/or information given either in the entry process or otherwise must be truthful, accurate and in no way misleading. Promoter reserves the right to disqualify entrants if they have supplied untruthful, inaccurate or misleading personal details and/or information.
Any personal information that entrants share with the Promotor (including name, address, email, social media profile, or other data) will be kept secure and only used in line with the Promoter’s Privacy Policy and these Terms. By entering the prize draw, entrants acknowledge that their information may be used by the Promotor and its suppliers to administer the promotion. The Promotor may contact entrants by email, post, phone, SMS or other means in relation to the promotion, but will not send entrants any marketing communication unless entrants have also agreed to this or the Promoter has another lawful basis for the communication.

Use of Entry Content

Promoter shall own all the copyright and other intellectual property rights in the entries and any other materials (whether visual, oral or written) generated during the various stages of this promotion, in perpetuity and on a worldwide basis for use at Promoter's sole discretion including, without limitation, use in advertising, other media, press releases, editorial and promotional activity, point of sale material, Promoter's websites, third party websites (including Facebook, Instagram, Twitter and Youtube), newsletters and e-newsletters.
Accordingly entrants assign to Promoter any copyright and other intellectual property rights which exist in their participation in this prize draw and irrevocably waive any moral rights that could vest in them (which shall include their name, location and age) under the Copyrights, Designs and Patents Act 1988 or otherwise, and undertake to do all things necessary immediately on Promoter’s request to effect or confirm any assignment in this paragraph.

Limitation of Liability

Neither the Promoter nor agencies nor suppliers involved in this promotion may be liable to the winners, whether arising from tort including negligence, breach of contract or otherwise or for any damage, loss, liabilities, injury or disappointment incurred or suffered whatsoever as a result of or relating to participation in this prize draw or the prizes unless you suffer personal injury or death as a result of the Promoter's negligence. No compensation for loss of earnings will be paid by the Promoter for participation in any aspect of this prize draw.

Social Media Platform Specific Terms

Entrants must have internet access and a public Instagram account to be eligible.
By entering the prize draw, entrants will be deemed to be bound by and have accepted the Instagram Terms, Instagram Privacy Policy and Instagram API Terms. Promoter reserves the right to disqualify any entries that have failed to abide by and/or are in breach of these aforementioned terms.
This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram. You are providing your information to the Promoter and not to Instagram. The information you provide will only be used as stated in these Terms and Conditions. By entering the prize draw, entrants will be deemed to have released Instagram from any and all liability arising from their participation in the prize draw or out of, pursuant to, or as a result of the carrying out of the prize draw.

Website Specific Terms and App Specific Terms

Entrants must have internet access to be eligible.
By entering this prize-draw, entrants will be deemed to be bound by and have accepted these Terms and Conditions. If the How to Enter Requirements require entrants to use the Promoter’s website, entrants must read and accept the Promoter’s website Terms and Conditions and read the Privacy Policy to be eligible. If the How to Enter Requirements require entrants to download and use an app created by the Promoter, entrants must read and accept the app Terms and Conditions to be eligible. Promoter reserves the right to disqualify any entries that have failed to abide by and/or are in breach of these aforementioned terms.

General Terms

Promoter’s decision is final and no correspondence will be entered into.
Promoter reserves the right in its absolute discretion to amend or waive any of these Terms and Conditions, or suspend or cancel the prize draw at any stage, in the event of circumstances that are unforeseen or beyond its reasonable control (including suspected or actual fraudulent or misleading practices or other breaches of these Terms and Conditions).
English law applies and the English courts shall have exclusive jurisdiction over any proceedings in connection with this promotion.

REDKEN REVIEW PANEL TERMS & CONDITIONS

GENERAL DETAILS
Review Panel Name and Description	Redken Social Connection Club The Redken Social Connection Club is set up to provide new Redken products to our professional hairdressers that are our most engaged fans and have an authority and expertise in their local hair communities on social media. The products supplied are intended for receiving honest feedback in the form of reviews, product trials and suggested colour formulas. Reviews and colour recipes help other hairdressers make informed purchasing decisions when choosing professional products.
Promoter	Redken, a trading division of L’Oréal UK Limited, 255 Hammersmith Road, London W6 8AZ.
Panel Open Date	9:00am 19/01/21 UKI time
Panel Closing Date	Until further notice, to be determined at the discretion of the Promoter.
Personal Data and Privacy Policy	Any personal data submitted by Review Panellists (including username, contact information, personal preferences, reviews, surveys or otherwise), shall be used in accordance with these Terms and Conditions and our Privacy Policy. Review Panellists may be contacted by the Promoter or trusted third party service providers about the Review Panel or the Review Materials on the contact details (email, phone, address) provided by the Review Panellists. Review Panellists who have opted in to receive marketing materials may receive these from the Promoter. For further information about the processing of personal data, consult our Privacy Policy (https://www.redken.co.uk/privacy-policy).
SELECTION CRITERIA
Selection Criteria for Review Panel	Review Panellists will be selected on the basis of being a customer of Redken that has an active and engaged social media profile and being amongst a pool of social media profiles engaged in hair products who are over 18 as well as being random winners of prize draws administered by the Promoter to the hairdressing community from time to time (Review Panelists). When Review Panellists are to be recruited by prize draw, a chosen number 5 out of the eligible entrants will be drawn at random to participate in the Review Panel.
ENTRY
Eligibility for Invitation to Sign Up	Great Britain & Northern Ireland & Republic of Ireland residents, with a delivery address located in their country of residence, aged 18+, who meet the Selection Criteria from time to time and then receive a direct message via Instagram or an invitation email to sign up from the Promoter.
How to Sign Up Requirements	Review Panellists must follow the link in the invitation email or social media post (or other offer to enter) to the official online registration form and fully complete it, which will be hosted at https://bajlur.github.io/Redken/. Entrants must read, accept and agree to abide by the website terms of use (https://www.redken.co.uk/terms-of-use) and Privacy Policy to be eligible for the Review Panel. By joining and continuing to participate in the Review Panel, Review Panellists will be deemed to have read, accept and agree to abide by these Terms and Conditions (as set out in this table and the General Terms and Conditions below).
ENTRY NOTIFICATION
Notification of entry to Review Panel	Those persons who successfully complete the online registration form will receive a welcome direct message on Instagram notifying them of becoming a Review Panellist.
INVITATION TO PRODUCT CAMPAIGNS
Frequency and type of product campaigns	Based on the Promoter’s understanding of Review Panellist profile fit with the products to be reviewed, Review Panellists may receive campaign invitation emails or direct messages on Instagram to review a variable number of products each year and, within any particular campaign, the Promoter may provide different types of product to Review Panellists. The frequency, product campaign and product type within a campaign that Review Panellists are invited to review is at the Promoter’s sole discretion.
REVIEW CAMPAIGN PARTICIPATION
Product campaign commitment and process	By signing up to the Review Panel and accepting these Terms and Conditions, Review Panellists agree and understand that they will be required to participate in approximately up to 5 product review campaigns per year. Review Panellists agree to use the product or sample themselves, not to use the product or sample for any other purpose than would be reasonably expected by participation in this Review Panel and further agree to provide a review for each product or sample they receive. Review Panellists will be notified of a product review campaign by a campaign invitation email or Instagram direct message to which Review Panellists must respond within the stipulated period (usually 2 days) to sign up to request a product or sample. Product campaigns are offered strictly on a first come first served basis. Products are usually despatched within 5 to 7 days of sign up.
REVIEW FORM
Review Request Email Review Submission and Publication	After successful sign up to a product review campaign, Review Panellists will receive a review request email or Instagram direct message and, unless otherwise stated or required based on the type of product, will have up to 2 weeks from receipt of the product to complete a review, by following the link in the review request email to a review form or survey. Promoter reserves the right to refuse to publish, change, edit or delete any comment that it deems, in its sole discretion, to breach these Terms and Conditions. Promoter reserves the right not to publish any duplicate content, blank or partially completed reviews, reviews in any other language than English or any unintelligible content.
DISCLOSURE
Disclosing the Review Panellist participation in the Review Panel	Review Panellists may choose at their own discretion to independently post about a product or sample on social media separate from their Review Panel obligations. If choosing to post, Review Panellists must transparently disclose their participation in the Promoter’s Review Panel to other consumers by including appropriate hashtags e.g. #ReviewPanellist, #RedkenReviewer, #RedkenReviewPanel. The Promoter may encourage Review Panellists to use certain hashtags in relation to a sample in the Review Panellists social media posts such as #RedkenSocialConnectionClub. Review Panellists are under no obligation to use these suggested hashtags, but if choosing to do so, they must also include the disclosure hashtags suggested above.
REVIEW PANEL EXIT
Leaving or Removal from the Review Panel	Review Panellists will participate on the Review Panel on an ongoing basis unless otherwise notified by the Promoter. Review Panellists may choose to leave the Review Panel at any time by emailing https://www.redken.co.uk/contact-us or by sending a direct message on Instagram to @Redken. Review Panellists agree and understand that failure to leave a review on more than 2 consecutive occasions may result in removal from the Review Panel. Promoter reserves the right to remove or suspend access to any Review Panellist that is in breach of these Terms and Conditions or the website terms of use (once this has come to the attention of the Promoter).
CUSTOMER CARE
Customer Care Team Contact Details	If Review Panellists have any concerns, complaints or questions relating to any product or sample (rather than questions relating to the Review Panel), please contact the Promoter’s Customer Care Team on https://www.redken.co.uk/contact-us. Promoter reserves the right to refer your review to its Customer Care Team rather than publishing it if it believes it would be better handled in this way.

General Terms and Conditions

Entry and eligibility

Entries for the Review Panel will only be accepted in accordance with the Selection Criteria and the Entry requirements outlined above.
The Review Panel is free to enter and no purchase is necessary.
Promoter’s employees, their immediate family or any third party directly associated with the Review Panel are not eligible to enter.
On joining the Review Panel, Review Panellists agree to participate in the Review Panel and submit reviews for products/samples upon receipt of each product/sample in accordance with the terms outlined above.
Only one Review Panellist entry per person. Only one campaign product/sample per Review Panellist. Bulk entries from trade, consumer groups or third parties will not be valid.Multiple entries made by the same person will not be valid.Spamming referral or promotion practices are not permitted and will lead to removal from the Review Panel and/or cancellation of the product/sample campaign.For the avoidance of doubt this includes, but is not limited to, soliciting public entries by posting details of this promotion on third party websites and other media (ie freebie websites), and any other irregular referral or promotion practice that the Promoter deems in its reasonable opinion subverts legitimate referral practices.
As entry to the Review Panel is online: (a) incomplete, illegal, misdirected or late entries will not be valid; (b) proof of complying with the How to Sign Up Requirements will not be accepted as proof of receipt or entry and (c) the Promoter is not responsible for entries lost, damaged or delayed due to technical or connectivity or other problems.
Entries and reviews cannot be returned and are the property of the Promoter once submitted.
The Promoter reserves the right to revise the Selection Criteria and periodically accept fresh entries to the Review Panel from the general public.
By participating in the Review Panel, Review Panellists confirm that they have read, accept and agree to abide by these Terms and Conditions, the Promoter’s Privacy Policy, located at [https://www.redken.co.uk/privacy-policy] and website terms of use located at [https://www.redken.co.uk/terms-of-use].
Product/Sample fulfilment and removal from Review Panel
The products/samples sent to the Review Panellists are as stated and there are no alternative samples or cash substitutes available. Promoter reserves the right to (but is not obliged to) substitute a product/sample of equal or greater value in the event that the original product/sample is unavailable for any reason whatsoever. Promoter reserves the right to cancel a product/sampling campaign at its sole discretion.
If a product/sample is declined or returned undeliverable, or if a Review Panellist forfeits the product/sample under these Terms and Conditions, then the Promoter may at its absolute discretion select an alternative Review Panellist to receive a product/sample and submit a review. In such circumstances, the Promoter has the right to immediately revoke the Review Panellist’s participation in the product/sampling campaign or the Review Panel at the Promoter’s sole discretion without any obligation to notify the Review Panellist.
If the Promoter has any reason to suspect that the Review Panellist is using the review samples any way other than for personal use for the purposes of participating in the Review Panel (if for examples the Review Panellist is stockpiling the samples, selling the samples or otherwise profiting from the samples), the Promoter has the right to immediately revoke the Review Panellist’s participation on the Review Panel at the Promoter’s sole discretion.
Promoter reserves the right to remove any Review Panellist that in its absolute discretion it considers could bring the Promoter into disrepute.
Promoter reserves the right to remove a Review Panellist from the Review Panel in the event that the Review Panellist fails to provide a review of any samples sent to the Review Panellists as part of their participation on the Review Panel in accordance with the Review Panel Terms and Conditions.
Promoter shall remove any Review Panellists that have failed to abide by and/or are in breach of these Terms and Conditions.

Review Form
All Review Panellists will complete a review form or survey providing feedback on the products/samples they are sent as part of their participation on the Review Panel. All feedback must be honest and we welcome all comments on the products/samples, both positive and negative. Where reviews are published as part of product reviews on the Promoter’s website or third party sites all reviews (positive or negative) that are in accordance with its moderation policy and these Terms and Conditions will be published.
By completing and submitting the Review Form, Review Panellists confirm that they have read and accept the Intellectual Property section of these Terms and Conditions and have expressly assigned any intellectual property rights subsisting in the Review Form by ticking the consent box on signing up to this Review Panel and agreeing to these Terms and Conditions.

Review Panellist Warranties
All Review Panellists agree and warrant when submitting a review form or survey that:
1. their review complies with these Terms and Conditions and the website terms of use;
2. they are at least 18 years old, a GB (or NI/ROI if specified in the Entry section above) resident with a delivery address for the samples located in their country of residence;
3. they are the author of the review and that they are not assuming the identity of another person, nor using a false email address or more than one email address, nor being otherwise misleading as to the origin of the review;
4. their review content is their own original created work and does not infringe the intellectual property rights of any third party;
5. they will not review any product where they could have a conflict of interest;
6. all content provided in the Review Form or independently posted by the Review Panellists of their own accord is truthful and accurate.
All Review Panellists further agree and warrant that they shall not submit any content in their review that:
1. identifies them to other consumers (using a first name, username or “nickname” with an approximate location rather than a full name and specific location);
2. is known to be false, inaccurate or misleading.
3. contains any pricing, confidential or other information about any of the Promoter’s competitor brands in the health & beauty industry or their products (including manufacturers and/or distributors and/or retailers of health & beauty products);
4. refers to a third party individual without their express consent;
5. violates any law, statute or regulation (including, but not limited to, those governing intellectual property, consumer protection, unfair competition, anti-discrimination or advertising);
6. is, or may reasonably be considered to be illegal, defamatory, libellous, abusive, hateful, harassing, racially or religiously inappropriate, offensive, inciting of violence, fraudulent, invasive of privacy, threatening, or otherwise injurious to third parties or objectionable;
7. consists of or contains political campaigning, commercial solicitation, chain letters, mass mailings or other forms of “spam”;
8. is unrelated to the purpose of reviewing the product/sample provided by the Promoter;
9. contains any swearing, sexual innuendo or sexual language or which promotes or incites the perpetration of any unlawful activity such as drug-taking;
10. they derive any monetary benefit or other compensation from any third party or which could be construed as an advertisement or solicitation to buy (which shall include any content that directs business away from the Promoter);
11. includes any information that references other websites, URL addresses, email addresses, contact information or phone numbers.
12. contains any actual computer viruses or other potentially disruptive or damaging computer programs or files, or instructions on how to create the same.
Review Panellists agree to indemnify, keep indemnified and hold the Promoter (which shall include its officers, directors, agents, employees and third party service providers), harmless from all direct or indirect losses, claims, demands and damages, including reasonable legal fees, which are incurred by the Promoter for any breach of the warranties outlined above.

Intellectual Property
Promoter shall own all copyright and any other intellectual property or other rights in the content of the Review Form, any other feedback, future submissions and quotes (Review Materials)in perpetuity and Review Panellists hereby assign all copyright and any other intellectual property rights which exist in the Review Materials to the Promoter and hereby waive all moral rights that could vest in them under the Copyright, Design and Patents Act 1988 and any other subsequent or equivalent legislation. The Review Panellists undertake to do all things necessary immediately on Promoter’s request to effect or confirm the obligations set out in this paragraph.
To the extent that the intellectual property rights in the Review Materials are not assigned, Review Panellists hereby grantthe Promoter a perpetual, irrevocable, worldwide, royalty-free, fully sub-licensable and transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and distribute the Review Materials or incorporate such Review Materials into any form, medium or technology at the Promoter’s sole discretion including without limitation use in marketing, PR or advertising materials, other media, print and online, press releases, editorial and promotional activity, point of sale material, the Promoter’s or third party websites and social media, newsletters and e-newsletters.
All Review Materials supplied to Promoter by Review Panellists may be modified by promoter in its sole discretion.
By participating in the Review Panel, Review Panellists consent that the Promoter may or may not choose to use, at its sole discretion, the Review Panellist’s username and geographic location alongside the Review Panellists’ review on the above mentioned marketing, PR or advertising materials (in each case in in both offline and online media) and the Review Panellists hereby confirm that they have expressly agreed to this reference to themselves by ticking the consent box on signing up to this Review Panel and agreeing to these Terms and Conditions.
Promoter will not utilise any Review Materials that are not in English, are blank or contain any unintelligible content (such as content that contains random characters and meaningless word strings).
You agree that the Promoter and its third party service providers may use your email address to contact you about the status of your review and for other administrative purposes relating to the Review Panel.
Promotional Activity Relating to the Review Panel
By participating the Review Panel, the Review Panellists agree to participate in any associated promotional activity, which may include voice, image and name for publicity purposes (in any online or offline media, outdoor/billboard, TV, print or online, including any websites, social media sites or third party retailer websites) and in advertising, marketing or promotional material (whether or not related to the Review Panel) free of charge without additional compensation or prior notice.
Should a Review Panellist choose to post an entry on social media of its own accord about a sample sent to a Review Panellist as part of their position on the Review Panel, the Review Panellist will acknowledge their relationship with the Promoter and the Review Panel by including appropriate hashtags such as #ReviewPanellist, #BrandReviewer, #[Insert Brand]ReviewPanel.
Closure of Review Panel
The Review Panel is open until further notice. Promoter reserves the right to close the Review Panel at any time, for any reason or none, at the Promoter’s sole discretion. In the event that the Promoter closes the Review Panel, the Review Panellists will receive an email notification of the Promoter’s decision.
Personal Information
All personal details and/or information given either in the entry process or otherwise must be truthful, accurate and in no way misleading. Promoter reserves the right to remove entrants or Review Panellists if they have supplied untruthful, inaccurate or misleading personal details and/or information.
Personal information that entrants share with the Promoter (including name, address, email, username, social media profile, personal preferences or other personal data) will be kept secure and only used in line with the Promoter’s Privacy Policy and these Terms and Conditions. Review Panellists’ information may be used by the Promoter and its trusted third party service providers to publish Review Materials on the Promoter’s website or third party sites, send out the samples to Review Panellists, confirm when the samples are on their way, and to contact the Review Panellists with the Review Form or otherwise in relation to the Review Panel. The Promoter will not send entrants any marketing communications unless entrants have also agreed to this.
The Promoter may use some personal information (including full name and postcode) in order to contact the Review Panellists in the event that they are required to do so by the Advertising Standards Authority to prove that the review is genuine. The Review Panellists acknowledge and agree that, where permission has been given by the Review Panellist when entering the Review Panel, the Promoter may also use some personal information (including user name or first name) when using the Review Panellist’s Review Materials in marketing, PR or advertising materials, in both offline and online media.
Review Panellists may update their personal information at any time, and may leave the Review Panel and delete their account by contacting the Promoter at [insert hyperlink to contact email. If Review Panellists leave the Review Panel, the Promoter may continue to use Review Materials in accordance with these Terms and Conditions. Review Panellists may access their personal information by logging in to the Review Panel, or by contacting the Promoter at [insert hyperlink to contact email].
Limitation of Liability
Neither the Promoter nor agencies nor third party service providers involved in this Review Panel may be liable to the Review Panellists or any third party, whether arising from tort including negligence, breach of contract or otherwise or for any damage, loss, liabilities, injury or disappointment incurred or suffered whatsoever as a result of or relating to participation in this Review Panel or the samples to the extent permissible by law.No compensation for loss of earnings will be paid by the Promoter for participation in any aspect of this Review Panel.
General Terms
Promoter’s decision is final and no correspondence will be entered into.
Promoter reserves the right in its absolute discretion to amend or waive any of these Terms and Conditions, or suspend or cancel the Review Panel at any stage, in the event of circumstances that are unforeseen or beyond its reasonable control (including suspected or actual fraudulent or misleading practices or other breaches of these Terms and Conditions).
English law applies and the English courts shall have exclusive jurisdiction over any proceedings in connection with this Review Panel.

Redken Shades EQ Sampling Campaign

Terms and Conditions for the Shades EQ Professional Colourist sampling promotion

By entering the promotion, you agree to be bound by these terms and conditions (these "Terms and Conditions"). Promotional materials relating to the promotion, including all information on how to enter the promotion, also form part of these Terms and Conditions. In the event of any conflict between any terms referred to in such promotion materials and these Terms and Conditions, these Terms and Conditions take precedence.

General details

Promotion Name and Description: Shades EQ Professional Colourist sampling promotion.

Promoter: Redken, a trading division of L’Oréal UK Limited, 187 Wood Lane, London W12 7SA

Entry Open Date: 09:00 UK time on 3 May 2021

Entry Closing Date: 23:59 UK time on 31 October 2021

Privacy Policy: https://www.redken.co.uk/privacy-policy

Entry

Eligibility:

UK & ROI residents aged 18+ only who have received the official online entry form link via a direct message on Instagram by a Redken Business Partner
Entrants must either be:
- the owner of a hairdressing salon, which as at the Entry Closing Date, does not stock Redken Shades EQ brand products; or
- a professional hairdresser, hair stylist, hair colourist employed by a hairdressing salon which as at the Entry Closing Date, does not stock Redken Shades EQ brand products; or
- a mobile or freelance hair professional who, as at the Entry Closing Date, does not stock or use Redken Shades EQ brand products.
Entrants must have internet access and an Instagram account.
Please note that this is a promotion for business customers only.As part of the process, you will receive an email requesting feedback and an email asking if you are interested in purchasing the product.

How To Enter Requirements:

Redken Business Partners will share the official online entry form link with salons and hairdressers that they are in contact with and who do not currently stock Shades EQ via a direct message on Instagram
Enter by filling in the official online entry form which can be found at https://bit.ly/3etfOHF.
Entrants must read and accept the Redken website terms and conditions (https://www.redken.co.uk/terms-of-use) and Privacy Policy (https://www.redken.co.uk/privacy-policy) to be eligible.

Sample Details:

Sample: The Redken Shades Blonde Sampling Kit, which includes:

1x Shades EQ 09V (60ml);
1x Shades EQ 010N (60ml);
1x Processing Solution (237ml); and
1 x Shades EQ Education Booklet

Samples must be used in the course of the entrant’s business hairdressing professional activities. Samples must not be sold or given away to any third party.
Entrants must use the sample in accordance with its health and safety instructions, including but not limited to ensuring that each of the entrant's customers has completed an allergy alert test prior to application.

Number of Samples: A total of 1500, maximum one per entrant.

Delivery

Sample Delivery: Please allow up to 30 days from the Entry Closing Date for delivery of the sample. Samples are packed and sent out by the Promoter's service provider, SoPost Limited.

General Terms and Conditions

Entry and eligibility

Entries must be received between the Entry Open Date and the Entry Closing Date.
The promotion is free to enter and no purchase is necessary.
Promoter’s employees, their immediate family or any third party directly associated with the promotion are not eligible to enter.
Only one sample per person. Bulk entries from trade, consumer groups or third parties will not be valid.Multiple entries made by the same person will not be valid.Spamming referral or promotion practices are not permitted and will lead to disqualification of relevant entries and/or cancellation of the sample promotion.For the avoidance of doubt this includes, but is not limited to, soliciting public entries by posting details of this promotion on third party websites and other media (ie freebie websites), and any other irregular referral or promotion practice that the Promoter deems in its reasonable opinion subverts legitimate referral practices.
Where entry to the promotion is online only: (a) incomplete, illegal, misdirected or late entries will not be valid; (b) proof of complying with the How to Enter Requirements will not be accepted as proof of receipt or entry and (c) the Promoter is not responsible for entries lost, damaged or delayed due to technical or connectivity or other problems.

Sample fulfilment and disqualification
Samples are as stated and there are no alternative samples or cash substitutes available.Promoter reserves the right to substitute a sample of equal or greater value in the event that the selected sample is unavailable for any reason whatsoever.
If a sample is declined or returned undeliverable, or if an entrant forfeits the sample under these Terms and Conditions, then the Promoter may at its absolute discretion select an alternative entrant to receive a sample.
Samples must be used in the course of the entrant’s business hairdressing professional activities. Samples must not be sold or given away to any third party.
Promoter reserves the right to disqualify an entrant or winner that in its absolute discretion could bring the Promoter into disrepute.
Promoter shall disqualify any entries that have failed to abide by and/or are in breach of these Terms and Conditions.
Where entry to the promotion is online only, the names of the successful sample entrants can be obtained by sending a stamped, self-addressed envelope, within 4 weeks of the Entry Closing Date to the Promoter at187 Wood Lane, London W12 7SA , referencing the Promotion Name.

Promotional Activity Relating to the Free Sample Promotion
Where entry to the promotion is online only, after receiving a sample entrants may be contacted by the Promoter and invited to provide a review of the product.Entrants are free to leave a review or not at their discretion.All reviews must be honest and the Promoter welcomes all comments on the product, both positive and negative.

Personal Information
All personal details and/or information given either in the entry process or otherwise must be truthful, accurate and in no way misleading. Promoter reserves the right to disqualify entrants if they have supplied untruthful, inaccurate or misleading personal details and/or information.
Where entry to the promotion is online only, personal information that entrants share with the Promotor (including name, address, email, social media profile, or other data) will be kept secure and only used in line with the Promoter’s Privacy Policy and these Terms and Conditions. By entering the free sample promotion, entrants acknowledge that their information may be used by the Promotor and its suppliers to send out the free samples to winners, confirm when the samples are on their way and to contact the winners for their views on the product. The Promoter will not send entrants any marketing communications unless entrants have also agreed to this.

Limitation of Liability
Neither the Promoter nor agencies nor suppliers involved in this promotion may be liable to the winners, whether arising from tort including negligence, breach of contract or otherwise or for any damage, loss, liabilities, injury or disappointment incurred or suffered whatsoever as a result of or relating to participation in this promotion or the samples to the extent permissible by law.No compensation for loss of earnings will be paid by the Promoter for participation in any aspect of this promotion.

Social Media Platform Specific Terms
By entering, entrants will be deemed to be bound by and have accepted these Terms and Conditions and Facebook Statement of Rights and Responsibilities and Facebook Community Standards and Instagram Terms, Instagram Privacy Policy and Instagram API Terms. Promoters reserves the right to disqualify any entries that have failed to abide by and/or are in breach of Facebook’s Statement of Rights and Responsibilities.
This promotion is in no way sponsored, endorsed or administered by, or associated with Instagram. You are providing your information to the Promoter and not to Instagram. The information you provide will only be used as stated in these Terms and Conditions. By entering, entrants will be deemed to have released Instagram from any and all liability arising from their participation in the promotion or out of, pursuant to, or as a result of the carrying out of the promotion.

General Terms
Promoter’s decision is final and no correspondence will be entered into.
Promoter reserves the right in its absolute discretion to amend or waive any of these Terms and Conditions, or suspend or cancel the promotion at any stage, in the event of circumstances that are unforeseen or beyond its reasonable control (including suspected or actual fraudulent or misleading practices or other breaches of these Terms and Conditions).
English law applies and the English courts shall have exclusive jurisdiction over any proceedings in connection with this promotion.

Terms of Use

Connect with Redken